Flash Seats FAQs

Questions about selling seats

What happens if my ticket(s) do not sell on the NFL Ticket Exchange?

The NFL Ticket Exchange will close at game kickoff. If your tickets did not sell on the NFL Ticket Exchange they will automatically be transferred back to Flash Seats. You will receive an email from Flash Seats that your ticket(s) are now available in Flash Seats and you can enter the event with the identification method(s) on your Flash Seats account.

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What happens if my ticket(s) do not sell on the NFL Ticket Exchange and I want to transfer them to another fan?

After the NFL Ticket Exchange closes at game kickoff, and your tickets are automatically transferred back to Flash Seats, you will then have the ability to transfer your tickets to another fan. Alternately, from the NFL Ticket Exchange you will have the ability to cancel your listing and your tickets will be transferred back to Flash Seats. Click Transfer FAQs for more information on how to transfer seats.

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What if I decide that I no longer want my tickets listed on the NFL Ticket Exchange?

From the NFL Ticket Exchange site you will have the ability to cancel your listing and your tickets will be transferred back to Flash Seats.

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What happens if I do not receive an email with my barcode number for listing it on the NFL Ticket Exchange?

Click NFL Ticket Exchange Listing Guide for more information or call Flash Seats Customer Service at 877-212-8898 for help.

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On Flash Seats, I followed the process to sell my seats, but I've either forgotten to finish listing my ticket(s) on NFL Ticket Exchanged or I've changed my mind and I want my tickets back. What do I do?

You can do one of three things. You can either call Customer Service at 877-212-8898 and they will guide you through next steps. You can complete the listing steps found in the NFL Ticket Exchange Listing Guide and then cancel the listing on the NFL Ticket Exchange site to bring it back to Flash Seats. Or, you can wait until kickoff, at which time the ticket will become available again in Flash Seats.

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Enter events with your electronic ID...it's fast and easy! For more information, please call:
Customer Service:
877-212-8898
or customerservice@flashseats.com